Our Store Policies
At Simon's All Natural Soap, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for -please don’t hesitate to contact us today!
For safety and hygienic reasons, we do not accept open packages. Merchandise cannot be restocked or resold. We do not accept returns. If we sent the wrong order by mistake please contact us right away and we will ship the right order once you send back the mistaken item at no additional charge.
Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.
When you checkout through our online shopping cart we ask for the information needed to process your order or to contact you with any questions we have regarding your order. We do not save credit card information in our system.
Simon's All Natural Soap does not sell, rent or lease its customer lists to third parties.
Simon's All Natural Soap is not responsible for any individual reaction to any particular ingredient. Each product includes a complete list of ingredients used. People who are allergic or sensitive to any listed ingredient should not use the product. Try at your own risk.